Privacy Policy
Last updated: July 2026
1. Information We Collect
When you use GrowthLoom’s services or visit our website, we may collect the following information:
Personal information you provide: name, email address, phone number, business name, and any other details you share through our contact forms, WhatsApp conversations, or service agreements.
Automatically collected data: IP address, browser type, device information, pages visited, and referring URLs. We use this to improve our website experience.
2. How We Use Your Information
We use your information to:
Deliver and improve our services (AI bots, web design, CAC registration, branding, lead generation, and strategy consulting); communicate with you about your projects and inquiries; send service updates and, with your consent, promotional content; comply with legal obligations in Nigeria; and analyse website usage to improve performance.
3. Data Sharing
We do not sell your personal data. We may share information with trusted third-party service providers who assist in delivering our services (e.g., payment processors such as Paystack and Flutterwave, hosting providers, and email delivery services). These providers are bound by confidentiality agreements.
We may disclose information when required by Nigerian law or to protect the rights and safety of GrowthLoom and our clients.
4. Data Security
We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. These include encrypted communications (SSL/TLS), secure server infrastructure, and restricted internal access to personal data.
5. Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
6. Your Rights
Under the Nigeria Data Protection Regulation (NDPR), you have the right to access your personal data held by us; request correction of inaccurate data; request deletion of your data (subject to legal retention requirements); withdraw consent for marketing communications at any time; and lodge a complaint with the Nigeria Data Protection Commission (NDPC).
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Nigerian law. Project-related data is retained for at least two years after project completion for support and legal purposes.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at:
GrowthLoom
Email: admin@growthloom.com.ng
WhatsApp: +234 911 375 8747
Website: growthloom.com